Software Development and AI Backends for Your Workflows
Do you want to use AI in your business but are unsure where it fits into your workflows? Or are your systems for customer service and processing outdated and not showing what you really need to know? We develop solutions that connect to your existing systems.
The key points in brief
- We develop software and AI backends for small and mid-sized companies.
- This includes workflow automation, chatbots and AI-assisted quotation and email handling.
- New solutions complement your existing systems instead of replacing them.
- You start by getting in touch, and the first conversation is non-binding.
What is an AI backend?
An AI backend is a program running in the background of your systems that uses artificial intelligence to take on or prepare tasks. For example, it reads incoming emails, drafts replies or creates draft quotations. Your staff review and approve.
The backend is connected to your existing software. You do not have to replace your systems for this.
Where does AI make sense in a business?
AI pays off where tasks repeat and a lot of text or information is processed. Typical use cases:
- Chatbots for customers and for staff
- AI-assisted quotation creation
- AI-assisted email handling
- Workflow automation for recurring processes
- Process optimisation and integration with existing systems
How does an AI solution come about with DGAL?
We work in four steps.
- Understand the workflowsWe look at how tasks run today and find the points where AI really helps.
- Define the solutionWe propose scope and technology and discuss benefit and effort with you.
- Develop and connectWe build the solution in stages and connect it to your systems. You test every version.
- Launch and improveWe support the launch, train your team and adjust the solution when day-to-day use requires it.
How do we handle data protection and control?
Before we build anything, we clarify which data is processed and who has access. This is part of the planning, not an afterthought.
You decide which steps run automatically and which a person approves. This keeps responsibility with you.
Frequently asked questions
Do I have to replace my existing software?
As a rule, no. We connect AI functions to your existing systems. Only if a program is no longer technically viable do we discuss a replacement with you.
Does the AI decide on its own what goes to customers?
No. AI drafts for quotations or emails are reviewed and approved by your staff, for as long as you want it that way. You stay in control.
Which tasks suit a chatbot?
Recurring questions from customers and staff, for example about processes, documents or information. In our first conversation we clarify which questions come up most often at your company.
How are my data handled?
We agree with you in advance which data is processed and where. Data protection under the GDPR is a fixed part of the planning.
How do I start an AI project with DGAL?
By getting in touch through the contact form. In the non-binding first conversation that follows, we work out together the process where AI helps you most.
Find the workflow where AI helps you
Briefly describe your workflows in the contact form. We will get back to you, and in a non-binding conversation we discuss what makes sense.