References: projects from the travel industry
Want to know whether we have done something like this before? Here we describe two projects from the travel industry: technical support combined with visibility work, and an AI backend. We do not disclose internal details or figures.
The key points in brief
- We provide technical support for the 12-travel platform and work on its visibility.
- We are developing an AI backend for the operator of an online travel agency.
- Both projects show our focus areas: technology, AI and visibility.
- We are happy to discuss your case once you get in touch.
12-travel: how does DGAL support an online travel agency?
We provide technical support for the 12-travel platform and work on the visibility of hotel and offer pages in search engines and AI search.
- Starting point12-travel is an online travel agency with the sites 12-travel.de, 12-travel.ch and 12-travel.at. Bookings run through the Amadeus interface. The platform has to run reliably and be found in search.
- What we doWe keep the platform in good technical shape and work to make hotel and offer pages more visible on Google and in AI search.
- What matteredThree country sites and a booking interface demand clean technology. Content has to be clear for every hotel page and answer the questions travellers ask.
AI backend: how can an existing booking system be extended with AI?
For the operator of an online travel agency, we are developing an AI-supported backend that extends the existing system.
- Starting pointCustomer service and processing ran on existing programs. The AI backend was meant to add to these programs, not replace them.
- What we doThis includes a chatbot for customers and for staff, AI-supported quote creation and email handling, and the optimisation of workflows.
- What matteredThe solution was not allowed to replace the existing system, but had to connect to it. Staff keep control over what goes out to customers.
What do the references show for your company?
Both cases show how we work: we extend existing systems instead of replacing them, and we focus on workflows that hold up in day-to-day use.
If you have a similar project, read more about software development and AI backends, SEO, GEO and Google Ads and project management.
Frequently asked questions
Why don't you name any figures?
Figures and contract details belong to our clients. We therefore describe only what we did and what mattered. In a call we explain how we would approach your case.
Do you only work for the travel industry?
No. Our services are open to any industry. At present the focus is on the travel industry and on AI.
Who is the client for the AI backend?
We do not name them. We protect our clients’ data and internal information.
Can this be applied to my company?
Much of it can, because email handling, quotes and customer questions exist in every industry. In a first conversation we check what fits your business.
Let’s discuss your case
Briefly describe your project in the contact form. We will get in touch and talk it through with you, without obligation.